Responsible tourism

Recycling bins are clearly labelled on the mountain

Sensor-operated and push-button taps are found throughout our ablution facilities

The Overstrand Youth Care Centre visits the mountain

Learners enrolled in our Siyafundisa Academy of Learning

The Cableway focuses on the three pillars of responsible tourism – environmental, social and economic responsibility – to maximise benefits and minimise costs.

The Cableway upholds its social responsibility through a number of programmes. Check out our CSI page to read about the concession tickets that we offer to organisations and communities in need, as well as our ever-popular Class in the Clouds programme for schools.

In addition, we have Siyafundisa, the Table Mountain Aerial Cableway Company’s Academy of Learning. Part of our people brand policy is that the company is dedicated to assisting employees reach their full potential by providing opportunities to develop skills.

We’ve been recognised for our responsible tourism practices through the Imvelo Awards and our Diamond classification with the Heritage Environmental Rating Programme, among other accolades. In 2016, the Cableway announced that it was carbon neutral. Read more about it here or have a look at the infographic below.

Environmental responsibility

We adhere to an environmental policy in order to protect the unique environment in which we operate. Resource management is also very important to us. 

Water management

We’ve installed recycling toilets, which use less water, and waterless urinals
All toilets are fitted with a dual-flush mechanism
There are sensor-operated and push-button taps throughout our ablution facilities
We’ve reduced the amount of grey water generated by a massive 1-million litres, by moving the production kitchen to the Lower Cable Station and using compostable cups, lids, cutlery and straws in our food and beverage facilities
We transport waste water and sewage to the Lower Cable Station, using our cable cars
Meters have been installed to monitor our water usage. This has seen us reduce our water consumption by nearly 32 cable cars full compared to 2013 and by over 5% per visitor since 2014.

Energy management

The Cableway has implemented the following electricity-saving measures:

Fitting timers and blankets on all essential geysers

Switching off all non-essential geysers

Using energy-saving bulbs in all our light fittings

Fitting timers to all outside lighting circuits

Regulating airconditioners in our offices to between 18°C and 21°C, to save energy while still providing comfortable working conditions

In addition to this, the energy generated by the descent of our cable cars sees 1 500kWh a month being fed back into the electricity grid. We have reduced our energy consumption by 39MWh since 2014, a reduction of 11% per visitor.

Waste management

Over the past year we’ve reduced the waste we send to landfill by 52% and increased the amount of recycling done by more than 950%.

Measures include:

Appointing a full-time, in-house recycler to ensure that the maximum possible amount of recyclable waste is removed from the general waste stream

Increasing the number of recycling bins so that sorting of waste can take place at source

Installing soda fountains and beer on tap in the Table Mountain Café (this has resulted in a drastic reduction in the use of glass, soft drink cans and plastic bottles. All soft drinks from the soda fountain and the beer on tap are sold in recyclable PLA cups)

All hazardous waste (e.g. printer cartridges, fluorescent lights, medical waste, batteries, etc.) is removed by specialist waste-removal companies

Working within a World Heritage Site and Table Mountain National Park, the Cableway is fully committed to balancing high volumes of visitors (900 000+ per year) with the need to protect the unique floristic environment within which it operates.

The Cableway takes its role as a custodian of Table Mountain very seriously. We aim to make positive contributions to conserve natural and cultural heritage, and minimise environmental and social impacts.

A sewage tank being taken to the Lower Station


Social responsibility

Siyafundisa was established to address the following business needs:

  • Having formally skilled employees at staff level
  • Having a formal learning pipeline for seasonal staff, ensuring longer employment relationships and skilled staff in peak-season periods
  • Contributing to corporate social investment/future employability of learners
  • Supporting a staffing philosophy that involves employing more multi-skilled stewards
  • Supporting the company's people brand policy
  • Contributing to our Equity Plan and the Skills Development Act

We are currently running an NQF Level 4 learnership programme called “Wholesale and Retail Operations”, which aims to equip learners with a general understanding of the business environment, stock counts and sales performance, supervision and leadership at various levels, customer service standards, team motivation, management functions and Primary Labour Legislation


Economic responsibility

The Cableway supports local communities and suppliers, wherever possible, and aims to grow and develop the relationship with suppliers to produce successful, long-term and mutually beneficial relationships.

Some of the suppliers with which the Cableway has worked include Rootz Creations, Recycled in Africa and Yvettie Munava. The Cableway is also recognised as a Level Three B-BBEE Contributor, with a procurement recognition level of 100%.


Visitor and employee safety

The Cableway's health and safety policy refers to and commits to the safety and health of our visitors & employees. Senior Management has committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.