#AsktheCableway: How do I get an online ticket refund from the Cableway?

#AsktheCableway: How do I get an online ticket refund from the Cableway?

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#AsktheCableway : How do I get a Cableway online ticket refund?

This week in our ongoing #AsktheCableway blog series, we answer your question: “How do I get a Cableway online ticket refund?”

If you’ve missed your Cableway visit, want to cancel your online ticket to book for another time or have booked too many tickets, you can request a refund.

Here’s how:

  1. Send an email to refunds@tablemountain.net with your ticket barcodes. Please note that it is vitally important that refund requests are submitted during the seven day validity period of your ticket.
  2. Wait patiently, as it takes five to ten working days for bank clearance and the refund to reflect in your account.

That’s it! We hope to see you again soon.

Please remember that the Cableway’s operations are weather dependent. You can check on our operational status and weather conditions by visiting our homepage or calling our weather line +27(0)21 4248181 from 8am daily.

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